How to Book China Youth Travel Service (Chengdu): Online and Offline Booking Guide
China Youth Travel Service (Chengdu), commonly known as CYTS Chengdu, is a long-established Chengdu-based travel agency offering both online and offline booking options. It should be noted that there is another similarly named travel agency, China Youth Travel Service (Sichuan Province), along with its branches. These are separate business entities from CYTS Chengdu, so travellers should carefully confirm the operator before making a booking.
Online Booking Methods
1. Official Website and Online Customer Service
The official website of CYTS Chengdu is www.tourtx.cn. Travellers can browse tour packages and itineraries on the website, consult online customer service through communication tools such as QQ and WeChat, and submit booking details.
Generally, customers need to provide the number of participants, full names, passport or ID details, and their selected tour route. The customer service team will then issue an electronic travel contract. After signing the contract electronically on a mobile device, payment can be made through the company’s official account or authorised payment QR code.
2. Telephone Consultation and Booking
If online access is inconvenient, travellers can contact CYTS Chengdu by phone. The customer service numbers listed by the company are 028-85092119 and 028-87688169. (As phone numbers may change, it is recommended that travellers verify the latest contact information on the official website before calling.)
After confirming the preferred itinerary by phone, a travel consultant will guide customers through the contract-signing and payment process.
Offline Store Booking
For travellers who prefer face-to-face consultation, CYTS Chengdu operates two main direct booking offices in Chengdu.
1. Head Office in Wuhou District (Chengdu Culture & Tourism Building)
Located in the Chengdu Culture & Tourism Building at No.399 Wanxiang South Road, Wuhou District, Chengdu, this is the company’s head office. It is open from 09:00 to 18:00 and operates during public holidays.
The office is approximately a 500-metre walk from Jiaozida Avenue Station on Metro Line 5 or First People’s Hospital Station on Metro Line 3.
2. Downtown Reception Office in Jinjiang District (Chengdu International Business Building)
Located on the entire 7th Floor of Block B, Chengdu International Business Building, No.136 Binjiang East Road, Jinjiang District, Chengdu, this office is closer to the city centre and offers convenient transport connections.
It is approximately a 900-metre walk from Dongmen Bridge Station on Metro Line 2 or Xinnanmen Station on Metro Line 3.
Important Booking Reminders
1. Confirm the Official Payment Account
Before making any payment, always verify that the payment account belongs to CYTS Chengdu. The company specifically advises online customers that legitimate payments should be made only to its official corporate account for financial security.
Travellers should be cautious if anyone requests that tour fees be transferred to a personal bank account.
2. Distinguish Between CYTS Chengdu and CYTS Sichuan
Online searches for “CYTS Chengdu” may also return results for China Youth Travel Service (Sichuan Province), also known as Sichuan CYTS. These are separate companies with different contact details and office locations.
For example, Sichuan CYTS may operate offices in areas such as North Renmin Road Section 3 or Shuangfeng Road. Travellers should confirm which company they intend to book with before proceeding.
3. Follow the Standard Contract and Payment Procedure
Whether booking online or in person, formal arrangements generally involve two key steps: signing a travel contract and making payment to the corporate account.
For online bookings, the travel consultant will send an electronic contract link for customers to review and sign. For offline bookings, travellers can complete the contract process directly at the office.
